Job Description
Join our award-winning medical team as the first point of contact for patients and visitors! Premier Healthcare Solutions is seeking a professional Receptionist to manage our front desk operations with exceptional service and efficiency. You'll be the welcoming face of our state-of-the-art facility, ensuring smooth patient flow while maintaining a calm, organized environment. Enjoy competitive pay, comprehensive benefits, and a supportive culture that values career growth.
Responsibilities
- Manage multi-line phone system with professional call handling and message routing
- Greet patients/visitors promptly, verify appointments, and collect necessary information
- Maintain accurate patient records and manage electronic scheduling systems
- Coordinate with clinical staff to ensure seamless patient flow and wait times
- Process insurance verification and handle basic billing inquiries
- Prepare and distribute daily correspondence, reports, and office supplies
- Uphold strict HIPAA compliance and confidentiality standards
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years experience in medical or professional reception role
- Proficiency with EMR/EHR systems (e.g., Epic, Cerner) and MS Office Suite
- Exceptional interpersonal skills with ability to de-escalate situations
- Strong attention to detail and accuracy in data entry
- Ability to multitask in fast-paced environment while maintaining composure
- Basic medical terminology knowledge
- Valid CPR certification preferred