Job Description
Join our award-winning healthcare team as a Receptionist at Mountain View Medical Group! We're seeking a dynamic professional to serve as the first point of contact for our thriving patient community. This immediate-hire position offers competitive pay, comprehensive benefits, and a supportive environment where your skills will truly shine. If you're passionate about exceptional patient experiences and thrive in fast-paced settings, apply today to start your rewarding career journey with us!
Responsibilities
- Manage front desk operations including patient check-in/out, appointment scheduling, and phone triage
- Maintain accurate patient records using our EMR system (Epic experience preferred)
- Coordinate patient flow and ensure efficient clinic operations
- Handle insurance verification and billing inquiries
- Assist with administrative tasks including filing, scanning, and correspondence
- Uphold HIPAA compliance and strict confidentiality standards
- Collaborate with clinical staff to optimize patient experience
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years of front desk/reception experience in healthcare setting
- Proficiency with Microsoft Office Suite and EMR systems
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask in fast-paced environment
- Basic medical terminology knowledge
- Positive attitude with problem-solving aptitude