Job Description
Join our dynamic healthcare team as a Receptionist at Fresno Valley Medical Group! We're seeking a polished professional to be the first point of contact for our patients and visitors. This immediate full-time opportunity offers competitive pay, comprehensive benefits, and a supportive work environment where your administrative expertise makes a daily impact. If you thrive in fast-paced settings and excel at creating welcoming experiences, apply now to become an integral part of our patient-centered practice.
Responsibilities
- Manage multi-line phone system with exceptional call handling and message routing
- Coordinate patient check-in/out processes using electronic health records (EHR)
- Handle appointment scheduling, rescheduling, and calendar management
- Process insurance verification and collect co-payments accurately
- Maintain clean, organized reception area with professional ambiance
- Assist with patient registration forms and document management
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- Minimum 2 years receptionist or front desk experience in healthcare setting
- Proficiency in EHR systems (Epic/Meditech preferred)
- Exceptional communication and interpersonal skills
- Strong attention to detail with multi-tasking abilities
- Basic knowledge of medical terminology and insurance protocols
- Professional demeanor with customer service excellence
- Ability to remain calm and efficient during high-volume periods