Job Description
Join Austin Premier Medical Center's dynamic team as our first point of contact! We're seeking a polished Receptionist to deliver exceptional patient experiences in our state-of-the-art facility. This immediate opening offers competitive pay, comprehensive benefits, and a supportive environment where your administrative expertise will directly impact our patients' care journey. If you thrive in fast-paced healthcare settings and value teamwork, apply today to become part of Austin's leading medical community.
Responsibilities
- Manage patient check-in/out procedures with efficiency and empathy
- Answer and direct multi-line phone calls to appropriate departments
- Schedule appointments using EMR software while maintaining accurate records
- Process insurance verification and collect co-payments
- Maintain organized reception area and manage office supplies inventory
- Coordinate with medical staff to ensure smooth patient flow
- Handle confidential patient information with HIPAA compliance
Qualifications
- Minimum 1 year medical reception or front desk experience
- Proficiency in EMR systems (Epic or NextGen preferred)
- Exceptional verbal communication and multitasking abilities
- Strong attention to detail in scheduling and documentation
- Basic knowledge of medical terminology and insurance processes
- Professional demeanor under pressure with conflict resolution skills
- High school diploma or equivalent; additional certifications a plus