Job Description
Join our award-winning healthcare team in Boston as a Receptionist! We're urgently seeking a professional, warm, and organized individual to be the first point of contact for our patients and visitors. This is a critical role requiring exceptional communication skills and a passion for creating positive experiences. Enjoy competitive compensation, comprehensive benefits, and a supportive work environment in the heart of downtown Boston.
Responsibilities
- Manage front desk operations including patient check-in/out, appointment scheduling, and phone handling
- Maintain accurate patient records and confidential information in compliance with HIPAA
- Coordinate with clinical staff to ensure seamless patient flow and communication
- Assist with administrative tasks including filing, data entry, and document management
- Process payments and verify insurance information
- Manage office supplies and equipment inventory
- Represent the company with professionalism and exceptional customer service
Qualifications
- Minimum 2 years of experience in receptionist or administrative role
- Strong knowledge of Microsoft Office Suite (Word, Excel, Outlook)
- Excellent verbal and written communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Professional demeanor with exceptional customer service orientation
- Experience with EMR/EHR systems preferred
- High school diploma or equivalent required