Job Description
Join our award-winning healthcare team in the heart of New Orleans! We're seeking a polished and professional Receptionist to be the first point of contact for our patients. This full-time role offers competitive compensation, comprehensive benefits, and the opportunity to thrive in a supportive environment where every interaction matters.
Responsibilities
- Manage multi-line phone system with exceptional professionalism
- Greet and register patients warmly while maintaining confidentiality
- Coordinate appointments and manage scheduling software
- Handle patient inquiries and direct to appropriate departments
- Process mail, deliveries, and maintain reception area
- Assist with administrative tasks including data entry and filing
- Collaborate with clinical staff to ensure smooth patient flow
Qualifications
- Minimum 2 years receptionist or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced medical environment
- Strong attention to detail and organizational abilities
- Professional appearance and positive demeanor
- High school diploma or equivalent required
- Bilingual (English/Spanish) preferred