Job Description
Join our award-winning healthcare team as a Front Office Coordinator! Mountain View Medical Center is seeking a polished and professional receptionist to deliver exceptional patient experiences at our state-of-the-art facility in Colorado Springs. You'll be the first point of contact for our diverse patient base, representing our commitment to compassionate care and operational excellence. Enjoy competitive benefits, flexible scheduling, and a supportive work environment with opportunities for growth. If you thrive in fast-paced settings and excel at multitasking, we invite you to apply today!
Responsibilities
- Manage patient check-in/check-out processes efficiently using EMR systems
- Answer multi-line phone systems and route calls to appropriate departments
- Schedule appointments and maintain accurate calendar coordination
- Process insurance verification and collect co-pays
- Prepare patient charts and maintain confidential records
- Coordinate with medical staff to ensure seamless patient flow
- Assist with administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent required
- Minimum 2 years front desk/reception experience
- Proficiency with EMR systems (Epic/Meditech preferred)
- Exceptional communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Basic knowledge of medical terminology
- Ability to multitask in high-pressure environments
- Professional appearance and demeanor