Job Description
Join our dynamic healthcare team as a Receptionist at Downtown Tucson Medical Center! We're seeking a polished professional to be the first point of contact for patients and visitors. This rewarding role combines administrative excellence with exceptional customer service in a fast-paced environment. Enjoy competitive compensation, comprehensive benefits, and a supportive workplace culture focused on growth and patient care.
Responsibilities
- Manage front desk operations including greeting visitors, answering calls, and scheduling appointments
- Handle patient registration and maintain accurate medical records using EMR systems
- Coordinate communication between departments and external stakeholders
- Process incoming/outgoing mail, deliveries, and office supplies inventory
- Assist with administrative tasks like data entry, filing, and report preparation
- Uphold HIPAA compliance and confidentiality protocols
- Support facility management tasks including meeting room coordination
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years experience in receptionist or customer-facing administrative role
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional verbal/written communication and multitasking abilities
- Strong organizational skills with attention to detail
- Experience in healthcare or customer service environment
- Basic knowledge of HIPAA regulations
- Ability to remain calm under pressure during peak hours