Job Description
Join our award-winning healthcare team at Oceanview Medical Center, where patient care meets coastal elegance. We're seeking a polished Receptionist to be the first point of contact for our diverse patient community. Enjoy competitive benefits, modern facilities, and a collaborative environment near the iconic Long Beach waterfront. Your professionalism will shape our patients' first impression!
Responsibilities
- Manage multi-line phone system with exceptional call handling and message routing
- Greet and register patients with warm, efficient check-in processes
- Coordinate appointment scheduling across 15+ medical departments
- Process insurance verifications and collect co-pays accurately
- Maintain secure patient records using Epic EMR system
- Assist with visitor management and administrative tasks
- Collaborate with clinical teams for seamless patient flow
Qualifications
- Minimum 2 years receptionist/front desk experience in healthcare
- Proficiency with EMR systems (Epic preferred) and MS Office Suite
- Exceptional communication skills in English and Spanish
- Strong attention to detail with financial accuracy
- Ability to multitask in high-volume, fast-paced environments
- Professional demeanor with HIPAA compliance knowledge
- Associates degree or relevant certification preferred