Job Description
Join our award-winning medical practice as the first point of contact for patients and visitors. We seek a polished Receptionist to deliver exceptional front-desk experiences while supporting administrative operations. This role is ideal for a detail-oriented professional passionate about patient care and office efficiency. Enjoy competitive benefits, career growth opportunities, and a collaborative team environment.
Responsibilities
- Manage multi-line phone system with exceptional call etiquette and patient routing
- Coordinate patient check-in/check-out using EHR systems (Epic experience preferred)
- Process insurance verifications and collect co-payments accurately
- Maintain immaculate reception area and waiting space standards
- Schedule appointments and manage provider calendars with precision
- Handle confidential patient information with HIPAA compliance
- Assist with medical records requests and correspondence
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- Minimum 2 years receptionist/front desk experience in healthcare setting
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced environment with composure
- Strong attention to detail and organizational abilities
- High school diploma or equivalent required; Associate's degree preferred
- Valid CPR certification (or willingness to obtain within 30 days)
- Positive attitude with commitment to patient-centered care