Job Description
Join our award-winning healthcare team as the first point of contact for patients and visitors at Sunrise Medical Center. We're seeking a polished, tech-savvy Receptionist to deliver exceptional customer service while managing our bustling front desk operations. This role offers competitive compensation, comprehensive benefits, and opportunities for professional growth in a supportive environment.
Responsibilities
- Manage multi-line phone system with professional call routing and message handling
- Greet visitors with warm hospitality and coordinate check-in processes
- Maintain accurate patient records and appointment scheduling using Epic EMR
- Process incoming/outgoing mail and manage office supply inventory
- Assist with patient registration and insurance verification
- Coordinate office meetings and maintain conference room schedules
- Support administrative tasks including data entry and document management
Qualifications
- High school diploma or equivalent required; associate degree preferred
- 2+ years front desk/reception experience in healthcare setting
- Proficiency with Microsoft Office Suite and EMR systems
- Exceptional communication and multitasking abilities
- Spanish/English bilingual fluency required
- Strong organizational skills with attention to detail
- Professional demeanor and crisis management aptitude