Job Description
Join our award-winning healthcare team in the heart of Music City! We're seeking a polished Executive Receptionist to be the first point of contact for our prestigious medical practice. This hybrid role blends in-person presence with remote flexibility, offering a competitive benefits package including health insurance, retirement matching, and professional development stipends.
As the face of our organization, you'll create memorable first impressions while supporting C-suite executives and managing a high-volume front desk. Our state-of-the-art facility in downtown Nashville offers modern amenities and a collaborative culture that values work-life balance.
Responsibilities
- Manage multi-line phone system and triage 100+ daily calls with exceptional professionalism
- Coordinate executive calendars, travel arrangements, and complex meeting logistics
- Greet and screen visitors while maintaining HIPAA-compliant patient confidentiality
- Process incoming/outgoing mail, manage office supplies inventory, and oversee vendor relationships
- Assist with onboarding new hires and coordinate office events
- Maintain digital filing systems and generate monthly administrative reports
- Support cross-departmental initiatives including patient outreach campaigns
Qualifications
- Associate's degree in Business Administration or related field (or equivalent experience)
- 3+ years executive support/receptionist experience in healthcare preferred
- Advanced proficiency in Microsoft Office Suite and scheduling software
- Exceptional written/verbal communication and conflict resolution skills
- Proven ability to manage competing priorities with grace under pressure
- Discretion when handling confidential information and sensitive situations
- Professional appearance and polished business etiquette
- Experience with telehealth platforms and virtual meeting tools