Job Description
Join our dynamic healthcare team as the first point of contact for patients and visitors. We're urgently seeking a professional and compassionate Front Desk Receptionist to manage our busy Sacramento practice. This role is perfect for a detail-oriented individual who thrives in a fast-paced environment and values exceptional patient experiences. Enjoy competitive pay, comprehensive benefits, and a supportive workplace culture. Immediate start available!
Responsibilities
- Manage multi-line phone system and route calls efficiently
- Greet patients warmly and check them in using EMR systems
- Schedule appointments and manage calendar coordination
- Process insurance verifications and collect co-pays
- Maintain clean reception area and manage office supplies
- Handle confidential patient records with HIPAA compliance
- Coordinate with clinical staff for seamless patient flow
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with EMR systems (Epic/Meditech preferred)
- Exceptional communication and interpersonal skills
- Strong organizational abilities and multitasking aptitude
- Basic knowledge of medical terminology
- Ability to remain calm under pressure
- High school diploma or equivalent required
- Valid California driver's license if needed for errands