Job Description
Are you a people-person with a knack for organization? Metro Medical Center is looking for a dedicated Front Desk Receptionist to join our Oklahoma City team. As the face of our organization, you will play a pivotal role in ensuring our patients and visitors receive the highest level of care and attention from the moment they walk through our doors.
We offer a competitive salary, comprehensive health benefits, and a collaborative work environment. If you are ready to advance your administrative career in a fast-paced medical setting, we want to hear from you.
Responsibilities
- Manage the front desk operations, including greeting visitors and directing them to appropriate departments with warmth and professionalism.
- Answer, screen, and forward incoming phone calls in a courteous and efficient manner to ensure seamless communication.
- Register patients, verify insurance information, and collect co-pays accurately.
- Process incoming and outgoing mail, packages, and faxes promptly.
- Update and maintain patient records in the electronic health record (EHR) system to ensure data integrity.
- Coordinate appointment schedules, manage calendars, and send appointment reminders to patients.
- Assist with light clerical duties such as filing, data entry, and inventory management.
Qualifications
- High School Diploma or GED equivalent required.
- Minimum of 1-2 years of experience in a receptionist or administrative support role preferred.
- Strong interpersonal and communication skills, both verbal and written.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
- Ability to multi-task in a fast-paced environment while maintaining a professional demeanor under pressure.
- Experience with EHR software (e.g., Epic, Cerner) is a plus.