Job Description
Join our award-winning healthcare team as the first point of contact for patients and visitors at our state-of-the-art Mesa facility. We're seeking a polished Executive Receptionist to deliver exceptional customer service while managing complex administrative operations in a fast-paced environment. This role offers competitive compensation, comprehensive benefits, and opportunities for professional growth within our expanding network.
Responsibilities
- Manage multi-line phone system with 50+ daily calls, prioritizing urgent communications
- Coordinate patient check-in/out processes using Epic EMR system
- Oversee visitor access control and security protocols
- Execute appointment scheduling across 15+ provider calendars
- Process insurance verifications and documentation
- Manage office supply inventory and vendor relationships
- Maintain HIPAA compliance in all communications
Qualifications
- 3+ years receptionist/administrative experience in healthcare
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional multitasking abilities in high-pressure settings
- Strong knowledge of HIPAA regulations
- Associate's degree in healthcare administration or related field
- Experience with Epic EMR systems preferred
- Spanish bilingual certification a plus