Job Description
Join our dynamic team as the first point of contact at Detroit Metro Business Solutions! We're urgently seeking a polished Receptionist to deliver exceptional client experiences in our fast-paced downtown office. This role is critical to our operations and offers immediate growth opportunities. If you thrive in vibrant environments and possess outstanding communication skills, apply today!
Responsibilities
- Manage multi-line phone system with professional call routing and message-taking
- Greet visitors warmly, coordinate appointments, and maintain secure visitor logs
- Handle incoming/outgoing mail, packages, and office supply inventory
- Perform data entry, file management, and document preparation
- Support administrative functions including calendar coordination and meeting setup
- Assist with onboarding tasks and employee orientation coordination
- Uphold strict confidentiality policies for sensitive client information
Qualifications
- Minimum 2 years receptionist or front desk experience
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Exceptional verbal/written communication and interpersonal skills
- Ability to multitask in high-pressure environments
- Professional appearance with polished customer service demeanor
- Associate's degree in Business Administration preferred
- Experience with scheduling software (Calendly, Acuity) required
- Valid Michigan driver's license and reliable transportation