Job Description
Join Louisville Medical Group's dynamic healthcare team as our front-line ambassador! We're seeking a polished Receptionist to create exceptional first impressions for our patients and partners. Enjoy a modern workspace in downtown Louisville, comprehensive benefits, and opportunities for growth in one of Kentucky's leading healthcare providers. Your warmth and professionalism will be the cornerstone of our patient experience.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Coordinate multi-line phone system and schedule management using Epic EMR
- Handle confidential patient information with HIPAA compliance
- Assist with insurance verification and registration documentation
- Collaborate with clinical teams to optimize patient flow
- Process payments and maintain accurate financial records
- Support facility management through inventory and supply coordination
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years healthcare reception or customer service experience
- Proficiency with Microsoft Office Suite and EMR systems
- Exceptional multitasking and time-management abilities
- Strong written and verbal communication skills
- Ability to maintain composure in fast-paced environments
- Certification in Medical Office Administration (MOS) a plus