Job Description
Are you a welcoming professional ready to make a difference in a dynamic environment? Fresno Community Health Center is seeking a dedicated Receptionist to join our team immediately. As the face of our organization, you will play a crucial role in ensuring our operations run smoothly while providing exceptional service to our patients and visitors.
We pride ourselves on our collaborative culture and are looking for someone who thrives in a fast-paced setting. If you are organized, friendly, and ready to start right away, we want to hear from you!
Responsibilities
- Front Desk Management: Greet and welcome visitors with a warm demeanor, directing them appropriately and managing the reception area to ensure a professional appearance.
- Communication Hub: Answer incoming phone calls professionally, route inquiries to the correct departments, and take accurate messages.
- Scheduling Coordination: Manage the appointment calendar, send reminders, and coordinate meetings to ensure seamless operations.
- Administrative Support: Handle incoming and outgoing mail, process invoices, and perform data entry with high attention to detail.
- Customer Service: Assist guests with inquiries, provide directions, and resolve any minor issues to ensure a positive experience.
- Inventory & Supplies: Monitor office supply levels and place orders as needed to keep the workspace fully equipped.
Qualifications
- Experience: Minimum of 1 year of professional receptionist or administrative experience.
- Communication: Excellent verbal and written communication skills with a friendly and professional phone manner.
- Technical Proficiency: Must be proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic computer navigation.
- Organization: Strong time-management skills and the ability to prioritize tasks in a busy, multi-tasking environment.
- Professionalism: High level of integrity and discretion when handling sensitive information.
- Education: High School Diploma or equivalent required.