Job Description
Join our award-winning healthcare team as a Receptionist at Mesa Valley Medical Center! We're seeking a polished professional to be the first point of contact for our patients and visitors. This role offers competitive pay, comprehensive benefits, and a supportive environment where your administrative expertise makes a tangible impact. If you thrive in fast-paced settings and excel at creating welcoming experiences, apply today!
Responsibilities
- Manage multi-line phone systems with exceptional professionalism
- Coordinate patient check-ins and appointment scheduling
- Maintain accurate patient records using EMR systems
- Process insurance verifications and manage front desk workflows
- Assist with office correspondence and document management
- Collaborate with clinical staff to ensure seamless patient experiences
- Uphold HIPAA compliance and confidentiality standards
Qualifications
- Minimum 2 years receptionist or front desk experience
- Proficiency in EMR systems (Epic preferred)
- Exceptional phone etiquette and customer service skills
- Strong knowledge of medical terminology
- Advanced proficiency in Microsoft Office Suite
- Ability to multitask in high-pressure environments
- High school diploma or equivalent required