Job Description
We're seeking a polished Front Desk Receptionist to join our award-winning healthcare team immediately! As the first point of contact, you'll embody our commitment to patient-centered care in a state-of-the-art facility. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your professional growth is prioritized. Start your career with us today!
Responsibilities
- Manage multi-line phone system with exceptional call routing and etiquette
- Greet and assist patients with registration, check-in/check-out processes
- Maintain accurate patient records using EMR systems (Epic experience preferred)
- Coordinate appointments and manage provider schedules efficiently
- Handle administrative tasks including mail processing, supply inventory, and document management
- Uphold strict HIPAA compliance and confidentiality standards
- Support facility-wide initiatives including patient flow optimization
Qualifications
- Minimum 2 years receptionist or front desk experience
- Proficiency in Microsoft Office Suite and EMR systems
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask in fast-paced healthcare environment
- Professional appearance and customer service mindset
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of medical terminology (certification a plus)