Job Description
Join our award-winning medical team as the first point of contact for patients seeking exceptional care. We're seeking a polished Receptionist to embody our commitment to compassion and professionalism. This role offers competitive benefits, growth opportunities, and a supportive environment where your administrative expertise directly impacts patient experiences. If you thrive in fast-paced settings and excel at creating welcoming atmospheres, apply today to become an integral part of our healthcare family.
Responsibilities
- Manage multi-line phone system with exceptional call routing and message-taking
- Coordinate patient scheduling, appointments, and registration processes
- Handle confidential patient information with HIPAA compliance
- Process payments, verify insurance, and manage billing inquiries
- Oversee visitor reception and maintain a clean, organized front desk
- Collaborate with clinical staff to ensure seamless patient flow
- Assist with administrative tasks including filing and data entry
Qualifications
- Minimum 2 years receptionist or front desk experience
- Proficiency in medical scheduling software (e.g., Epic, Athena)
- Exceptional communication and conflict resolution skills
- Strong attention to detail and multitasking abilities
- Knowledge of HIPAA regulations and patient privacy protocols
- Professional appearance and customer-focused demeanor
- Ability to remain calm under pressure during high-volume periods
- High school diploma or equivalent required