Job Description
Join our dynamic healthcare team as a Receptionist at Fresno Valley Medical Center! We're seeking a warm and professional individual to be the first point of contact for patients and visitors. This full-time role offers competitive pay, comprehensive benefits, and a supportive environment where your administrative skills shine. If you're passionate about creating exceptional patient experiences while maintaining efficient front desk operations, we encourage you to apply today.
Responsibilities
- Manage patient check-in/out procedures with accuracy and empathy
- Handle multi-line phone system and route calls to appropriate departments
- Schedule appointments and maintain electronic health records
- Process insurance verification and collect co-payments
- Coordinate with clinical staff for smooth patient flow
- Prepare daily reports and manage office correspondence
- Maintain a clean, organized reception area
Qualifications
- High school diploma or equivalent required
- 1+ years of receptionist or customer service experience
- Proficiency in medical software (EHR) and Microsoft Office Suite
- Strong multitasking and time management abilities
- Excellent verbal and written communication skills
- Ability to remain calm under pressure during high-volume periods
- Basic medical terminology knowledge preferred
- Valid California driver's license (if required for errands)