Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Premier Jacksonville Medical Center. We're seeking a polished professional to serve as the first point of contact for patients and visitors. This immediate opening offers a competitive hourly rate, comprehensive benefits, and opportunities for career growth in a supportive environment.
Our ideal candidate thrives in fast-paced settings, possesses exceptional communication skills, and is committed to delivering outstanding patient experiences. If you're ready to make an impact in Jacksonville's healthcare community, we encourage you to apply today!
Responsibilities
- Manage patient check-in/check-out processes with efficiency and accuracy
- Answer and route incoming calls to appropriate departments
- Schedule appointments using our EMR system
- Maintain organized reception area and waiting space
- Assist with medical records management and filing
- Process insurance verification and collect co-pays
- Coordinate with clinical staff for patient flow management
- Handle confidential information with HIPAA compliance
Qualifications
- High school diploma or equivalent required
- 1+ years of front desk or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional verbal and written communication skills
- Strong attention to detail and organizational abilities
- Ability to multitask in high-pressure situations
- Basic medical terminology knowledge preferred
- Positive attitude with problem-solving mindset