Job Description
Join our award-winning healthcare team as a Receptionist at Oceanview Medical Group! We're seeking a polished professional to create exceptional first impressions at our Long Beach clinic. This is an immediate opportunity to support our busy medical practice with exceptional customer service and administrative excellence. Enjoy competitive pay, benefits, and a collaborative environment in one of California's most vibrant coastal cities.
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and empathy
- Handle multi-line phone system and schedule appointments using Epic EMR
- Process insurance verifications and collect patient payments
- Maintain organized front desk operations and reception area
- Coordinate with clinical staff to ensure seamless patient flow
- Assist with medical record management and HIPAA compliance
- Manage office supplies inventory and vendor relationships
Qualifications
- Minimum 2 years receptionist or medical front desk experience
- Proficiency in scheduling software (Epic EMR preferred)
- Exceptional communication and conflict resolution skills
- Strong attention to detail with multi-tasking ability
- Professional appearance and customer-focused demeanor
- Knowledge of medical terminology and insurance processes
- Ability to thrive in fast-paced healthcare environment
- High school diploma or equivalent required