Job Description
Join our award-winning medical team as the first point of contact for patients and visitors at Harmony Healthcare Center. We're seeking a polished Receptionist to deliver exceptional customer service while managing front desk operations in our state-of-the-art facility. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in the heart of New Orleans.
Responsibilities
- Manage multi-line phone system and route calls efficiently
- Greet patients/visitors with warm professionalism and verify appointments
- Handle patient registration, insurance verification, and data entry
- Coordinate with clinical staff for patient flow and scheduling needs
- Maintain secure patient records and confidentiality standards
- Process payments and manage office supplies inventory
- Support administrative team with correspondence and filing
Qualifications
- High school diploma or equivalent (college preferred)
- 2+ years receptionist or customer service experience
- Proficiency in Microsoft Office and EMR systems
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask in fast-paced medical environment
- Basic medical terminology knowledge (certification a plus)
- Valid Louisiana driver's license (if required for errands)