Job Description
Join our award-winning healthcare team as a Receptionist and become the welcoming face of Memphis Health Group! We're seeking a polished professional to deliver exceptional patient experiences while supporting our administrative operations. Enjoy competitive pay, comprehensive benefits, and a collaborative environment where your contribution truly matters.
As our first point of contact, you'll embody our commitment to compassionate care while managing critical front-desk functions. If you thrive in dynamic settings and possess stellar organizational skills, this is your opportunity to grow with a leading Memphis healthcare provider.
Responsibilities
- Manage multi-line phone system with professional call routing and message handling
- Greet patients/visitors promptly, verify insurance, and coordinate check-in processes
- Schedule appointments efficiently using Epic EHR system
- Maintain organized reception area with brochures, forms, and patient information
- Process incoming/outgoing mail, deliveries, and office supplies
- Support billing department with data entry and insurance verification
- Coordinate office events and manage conference room bookings
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years receptionist or administrative experience in healthcare setting
- Expertise in Epic EHR, Microsoft Office Suite, and scheduling software
- Exceptional verbal/written communication and interpersonal skills
- Ability to multitask in fast-paced environment with competing priorities
- Proficient in handling sensitive patient information with HIPAA compliance
- Professional demeanor with polished phone etiquette and customer service excellence