Job Description
Join our award-winning hospitality team through our exclusive J1 Visa Trainee Program! Gain hands-on experience in luxury resort operations while receiving comprehensive paid training in customer service, event coordination, and revenue management. This 12-month program includes:
- Professional certification in hospitality management
- Mentorship from industry leaders
- Comprehensive benefits package
- Cultural exchange opportunities
Located in Reno's vibrant downtown, Grand Sierra Resort offers unparalleled career development in one of America's fastest-growing tourism destinations. Perfect for international students seeking to launch their hospitality careers.
Responsibilities
- Assist in daily resort operations across front desk, concierge, and event departments
- Participate in guest experience optimization initiatives
- Shadow senior management in strategic planning sessions
- Coordinate cultural exchange activities for international staff
- Maintain compliance with J1 program regulations
- Complete monthly training modules and skill assessments
- Contribute to team projects improving guest satisfaction metrics
Qualifications
- Current J1 Visa sponsorship eligibility (must be outside US at time of application)
- Enrolled in or recent graduate of hospitality/tourism program
- Intermediate English proficiency (written and spoken)
- Strong customer service orientation with problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Valid passport with expiration date >6 months beyond program end
- Basic knowledge of MS Office applications