Job Description
Join our award-winning healthcare team as the first point of contact for patients and visitors. We're seeking a polished Executive Receptionist to manage our bustling front desk with professionalism and warmth. Enjoy competitive pay, comprehensive benefits, and a collaborative environment in downtown Kansas City. If you thrive in fast-paced settings and excel at creating exceptional first impressions, we want to meet you!
Responsibilities
- Manage multi-line phone system with 50+ daily calls
- Coordinate patient check-in/out using Epic EHR software
- Process insurance verification and registration paperwork
- Schedule appointments for 15+ physicians efficiently
- Coordinate courier services and mail distribution
- Maintain pristine reception area and conference rooms
- Assist with patient inquiries and resolve concerns diplomatically
Qualifications
- 3+ years of executive receptionist or medical front desk experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional written/verbal communication skills
- Ability to multitask in high-pressure environments
- Strong attention to detail and organizational abilities
- Healthcare compliance knowledge (HIPAA) preferred
- Associate's degree or relevant certification required