Job Description
Join our dynamic team at Prime Retail Solutions as a Weekend Shift Customer Service Specialist! We're seeking energetic professionals to deliver exceptional customer experiences during our high-traffic weekend hours. Enjoy competitive pay, flexible scheduling, and a supportive environment where your contributions directly impact customer satisfaction. Perfect for students, parents, or anyone seeking work-life balance. Apply today and become part of Columbus's premier retail experience!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using POS systems while maintaining cash handling standards
- Resolve customer concerns promptly, escalating complex issues to management
- Assist with inventory management and store merchandising tasks
- Collaborate with weekend team members to ensure seamless store operations
- Adhere to all safety protocols and company policies
Qualifications
- High school diploma or equivalent; college students strongly encouraged
- Minimum 1 year customer service or retail experience preferred
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team in fast-paced environment
- Basic proficiency with POS systems and Microsoft Office
- Weekend availability essential (Saturday/Sunday)
- Valid Ohio driver's license if transporting company assets