Job Description
Join our award-winning retail team as a Part-Time Customer Service Specialist! At Apex Retail Solutions, we're transforming the shopping experience through innovative technology and exceptional service. This 20-hour/week position offers flexible scheduling and growth opportunities in a dynamic environment.
Our Philadelphia headquarters features state-of-the-art facilities, employee discounts, and a collaborative culture focused on professional development. Perfect for students, career changers, or those seeking supplemental income with meaningful impact.
Responsibilities
- Deliver exceptional customer support via phone, email, and in-person interactions
- Process transactions and manage inventory using our proprietary retail software
- Resolve product inquiries and complaints with solution-oriented approaches
- Collaborate with team to maintain visual merchandising standards
- Contribute to customer feedback analysis for service improvements
- Support seasonal promotional campaigns and events
Qualifications
- High school diploma or equivalent (college students encouraged)
- 6+ months customer service or retail experience preferred
- Proficiency with POS systems and Microsoft Office Suite
- Strong problem-solving and communication abilities
- Availability for weekends and holiday shifts required
- Valid Pennsylvania driver's license for occasional off-site deliveries