Job Description
Join Washington DC's premier hospitality team as a Weekend Hospitality Associate! We're seeking energetic professionals to deliver exceptional guest experiences during our high-demand weekend operations at our iconic Pennsylvania Avenue location. Enjoy competitive pay, flexible scheduling, and a vibrant team environment while showcasing your customer service excellence in the nation's capital.
Responsibilities
- Provide exceptional guest service in a luxury hotel setting
- Manage weekend check-in/check-out procedures efficiently
- Operate hotel management systems and POS technology
- Coordinate with valet and concierge teams for seamless operations
- Handle guest inquiries and resolve service issues promptly
- Maintain cleanliness and organization of public areas
- Assist with event setup and weekend banquet services
Qualifications
- Minimum 1 year hospitality or customer service experience
- Availability to work Saturdays and Sundays (6am-2pm or 2pm-10pm)
- Proficient with hotel management software and POS systems
- Strong communication and conflict resolution skills
- Ability to multitask in a fast-paced environment
- Valid Washington DC hospitality certification preferred
- Professional appearance and demeanor