Job Description
Join our award-winning healthcare team as the first point of contact for patients and visitors at Sunrise Medical Center. We're seeking a polished Executive Receptionist to embody our commitment to exceptional patient care while managing all front desk operations. This hybrid role combines administrative precision with warm hospitality in a state-of-the-art facility.
Responsibilities
- Manage multi-line phone system with professional call routing and voicemail management
- Greet and assist patients/visitors with check-in processes and wayfinding
- Coordinate complex appointment scheduling across 15+ departments
- Process incoming/outgoing mail, packages, and confidential documents
- Maintain reception area appearance and supply inventory
- Support HIPAA compliance through secure data handling protocols
Qualifications
- Minimum 2 years professional receptionist experience
- Advanced proficiency in Microsoft Office Suite and scheduling software
- Bilingual English/Spanish fluency required
- Exceptional customer service skills with conflict resolution ability
- Proven multi-tasking capability in high-traffic environments
- Healthcare familiarity preferred