Job Description
Join our dynamic healthcare team as a Receptionist at Albuquerque Medical Center! As the first point of contact, you'll create exceptional patient experiences while ensuring smooth front desk operations. We offer competitive compensation, comprehensive benefits, and a collaborative work environment where your professionalism truly makes a difference.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Handle multi-line phone system and route calls to appropriate departments
- Schedule appointments and maintain accurate electronic health records
- Process payments and verify insurance information
- Coordinate with clinical staff to ensure seamless patient flow
- Maintain a clean, organized reception area
- Assist with administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent required
- 1+ years of customer service or front desk experience
- Proficiency with Microsoft Office Suite and scheduling software
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of medical terminology preferred
- Must pass background check and drug screening