Job Description
Join our award-winning healthcare team as a Receptionist at Baltimore Medical Center! We're seeking a dynamic professional to be the first point of contact for our patients and visitors. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in the heart of Baltimore. If you're passionate about delivering exceptional customer service and thrive in a fast-paced setting, apply today!
Responsibilities
- Manage front desk operations including patient check-in/check-out and appointment scheduling
- Answer and direct incoming calls to appropriate departments
- Handle patient inquiries with empathy and professionalism
- Maintain accurate patient records and confidentiality
- Coordinate office communications and mail distribution
- Assist with administrative tasks like filing and data entry
- Support office supply inventory management
Qualifications
- High school diploma or equivalent required
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational skills
- Basic medical terminology knowledge preferred