Job Description
Join TechSolutions Inc., Columbus' leading tech innovator, as a Senior IT Support Specialist. We're seeking passionate tech professionals to deliver exceptional support without degree barriers. Earn industry-leading compensation while advancing your career in our dynamic, growth-oriented environment. No degree required – certifications and hands-on experience valued above all. Enjoy competitive benefits, professional development stipends, and a culture that rewards problem-solvers.
Responsibilities
- Diagnose and resolve complex hardware/software issues across enterprise systems
- Implement and maintain network security protocols and infrastructure
- Lead cross-functional IT projects including system migrations and upgrades
- Train staff on cybersecurity best practices and new technologies
- Optimize IT operations through automation and workflow improvements
- Collaborate with vendors for procurement and contract management
- Document technical processes and create knowledge base articles
Qualifications
- 5+ years of hands-on IT support experience (degree not required)
- CompTIA A+, Network+, or Security+ certification preferred
- Expertise in Windows Server administration and Active Directory
- Advanced troubleshooting skills for enterprise networks
- Strong project management experience with IT deployments
- Excellent communication skills for technical/non-technical audiences
- Experience with cloud platforms (AWS/Azure) and virtualization