Job Description
Are you ready to elevate your career with top-tier equipment and full relocation support?
Apex Industrial Solutions is looking for a Senior Field Service Technician to join our elite team in Greensboro, NC. We pride ourselves on providing industry-leading machinery and comprehensive relocation assistance to our top talent. If you are a technical expert who thrives on solving complex challenges on-site, we want to hear from you.
Why Join Us?
- Equipment Provided: We supply all necessary tools, diagnostic software, and company vehicles.
- Relocation Assistance: We cover moving costs and relocation packages for qualified candidates.
- Premium Benefits: Comprehensive health, dental, and vision insurance starting day one.
- Professional Growth: Ongoing training programs and clear pathways to senior management.
As a key member of our technical support team, you will ensure the seamless operation of our heavy-duty equipment across the region. Your expertise will directly impact our client satisfaction scores and operational efficiency.
Responsibilities
- Install & Commission: Lead the on-site installation, setup, and commissioning of complex industrial machinery and hydraulic systems.
- Troubleshooting: Diagnose and repair mechanical, electrical, and hydraulic faults to minimize downtime for clients.
- Client Training: Provide hands-on training to client operators on equipment maintenance and safety protocols.
- Travel: Execute regular travel to various client sites within a 50-mile radius of Greensboro.
- Documentation: Maintain accurate service logs, repair reports, and warranty documentation using our proprietary CRM software.
- Quality Assurance: Perform routine quality checks and preventative maintenance to ensure equipment longevity.
- Feedback Loop: Communicate equipment performance trends and potential design improvements back to our engineering team.
Qualifications
- Education: Associate’s degree in Mechanical, Electrical, or Industrial Engineering (or equivalent military technical training).
- Experience: Minimum of 4-6 years of experience as a Field Service Technician or similar role.
- Technical Skills: Proficiency with hydraulic systems, PLCs, and basic electrical schematics.
- License: Valid Driver’s License with a clean driving record.
- Physical Demands: Ability to lift up to 50 lbs, work in various weather conditions, and stand for extended periods.
- Soft Skills: Strong problem-solving abilities and excellent communication skills with non-technical personnel.
- Certifications: ASE certification or equivalent manufacturer-specific training is a plus.