Job Description
Join Our Seasonal Team in Anaheim!
Are you looking for a rewarding seasonal opportunity that offers visa sponsorship? Pacific Coast Attractions is currently hiring Seasonal Guest Services Associates for our H2B Visa program. We are seeking dynamic individuals to provide exceptional guest experiences while enjoying a flexible work environment that includes remote-friendly administrative tasks.
Why Join Us?
- Visa Sponsorship: We provide full H2B visa sponsorship for qualified candidates.
- Flexible Schedule: Enjoy a mix of on-site event support and remote-friendly work duties.
- Competitive Pay: Earn between $18.00 and $22.00 per hour based on experience.
- Location: Work in the heart of Anaheim, CA, near major theme parks and attractions.
About the Role:
As a Seasonal Guest Services Associate, you will serve as the face of our brand. You will be responsible for assisting guests with inquiries, managing digital communication channels, and supporting our seasonal operations. This hybrid role allows you to engage directly with the public while handling essential remote tasks from your home office during non-event hours.
Responsibilities
- Guest Relations: Provide a warm, professional welcome and assistance to all visitors and guests at our Anaheim location.
- Remote Support: Manage email inquiries and schedule appointments via our digital CRM systems from a remote location.
- Event Coordination: Assist in the setup and breakdown of seasonal events and promotional activities.
- Data Entry: Accurately input guest information and sales data into our internal databases.
- Communication: Serve as the primary point of contact for local tourism inquiries and provide directions and recommendations.
- Team Collaboration: Work closely with the operations team to ensure seamless daily workflows.
- Adherence to Policy: Follow all company safety protocols and H2B visa employment regulations.
Qualifications
- Legal Eligibility: Must currently hold a valid H2B Visa or be eligible to receive sponsorship through our company.
- Communication: Excellent verbal and written English skills required.
- Availability: Must be available to work weekends, holidays, and flexible shifts during our peak season.
- Technical Proficiency: Basic computer skills and proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Internet: Reliable high-speed internet connection is mandatory for remote task components.
- Experience: Previous experience in customer service, hospitality, or tourism is preferred but not required.
- Reliability: A strong work ethic and ability to thrive in a fast-paced seasonal environment.