Job Description
Join our award-winning luxury resort in Scottsdale, AZ, for an unforgettable seasonal experience! We're seeking enthusiastic Guest Services Associates to deliver exceptional hospitality to international guests during our peak season. Enjoy competitive pay, premium employee benefits, and a vibrant work environment surrounded by stunning desert landscapes. H2B visa sponsorship provided. Apply today to start your American adventure!
Responsibilities
- Provide exceptional front desk services including check-in/check-out procedures
- Assist guests with inquiries, recommendations, and problem resolution
- Manage reservation systems and maintain accurate guest records
- Collaborate with housekeeping and maintenance teams for seamless operations
- Uphold resort standards for cleanliness, safety, and guest satisfaction
- Process payments and handle cash/credit transactions accurately
- Participate in daily briefings and training sessions
Qualifications
- Valid H2B visa sponsorship eligibility
- Previous customer service experience preferred
- Strong communication skills in English
- Ability to work flexible shifts including weekends/holidays
- Basic computer proficiency with reservation systems
- Positive attitude and teamwork mindset
- Must be physically able to stand for extended periods
- Reliable transportation to Scottsdale location