Job Description
Join Austin's premier hospitality destination as a Weekend Specialist! We're seeking energetic professionals to deliver exceptional guest experiences during peak weekend hours. Enjoy competitive pay, flexible scheduling, and a vibrant work culture in the heart of downtown Austin. Perfect candidates thrive in fast-paced environments and take pride in creating memorable moments for our visitors.
Responsibilities
- Provide exceptional customer service during weekend shifts (Friday-Sunday)
- Manage guest check-ins and check-out processes efficiently
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle guest inquiries and resolve issues with professionalism
- Maintain cleanliness and organization of public areas
- Assist with weekend event setup and guest reception
- Process payments and manage cash drawer transactions
Qualifications
- Minimum 1 year customer service or hospitality experience
- Availability to work all weekend shifts (Friday-Sunday)
- Strong communication and problem-solving skills
- Ability to multitask in high-pressure situations
- Basic proficiency with reservation and POS systems
- Valid Texas driver's license (if applicable)
- Ability to stand/walk for extended periods
- Flexible attitude to adapt to changing guest needs