Job Description
Join our award-winning hospitality team at Grand Hospitality Group as a Weekend Shift Manager! We're seeking a dynamic leader to oversee weekend operations at our premier downtown Houston venue. This role offers exceptional work-life balance with no weekday responsibilities, competitive compensation, and opportunities for advancement within our growing luxury brand.
Enjoy Houston's vibrant weekend scene while managing a high-energy team and ensuring memorable guest experiences. We provide comprehensive training, flexible scheduling, and a supportive environment where your leadership skills shine.
Responsibilities
- Lead and motivate weekend staff to deliver exceptional guest experiences
- Oversee daily operations including inventory management, staffing, and compliance
- Handle guest inquiries and resolve service issues with professionalism
- Coordinate with weekday management team for seamless handovers
- Implement and maintain brand standards across all touchpoints
- Monitor venue performance and report key metrics to leadership
- Train and develop weekend team members for skill enhancement
Qualifications
- 2+ years hospitality or customer service leadership experience
- Proven ability to manage teams during high-volume periods
- Strong problem-solving and conflict resolution skills
- Flexible weekend availability (Friday-Sunday evenings)
- Excellent communication and interpersonal abilities
- Knowledge of POS systems and basic inventory management
- Valid Texas Food Handler certification (or willingness to obtain)
- High school diploma or equivalent required