Job Description
Join our dynamic healthcare team as the first point of contact for patients and visitors. We're seeking a polished Receptionist to deliver exceptional customer service while managing front desk operations. Enjoy competitive compensation, comprehensive benefits, and a collaborative work environment in Oklahoma City's thriving medical district.
Responsibilities
- Manage multi-line phone system and direct calls to appropriate departments
- Greet visitors, schedule appointments, and maintain patient records
- Process incoming/outgoing mail and manage office inventory
- Coordinate with clinical staff for patient flow and room assignments
- Handle billing inquiries and insurance documentation
- Maintain clean, organized reception area
- Assist with administrative tasks as needed
Qualifications
- High school diploma or equivalent (Associate's preferred)
- 1+ years experience in customer service or medical reception
- Proficiency with scheduling software (e.g., Epic, Athena)
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced environment
- Basic knowledge of medical terminology
- Professional appearance and demeanor
- Flexibility to work occasional evenings/weekends