Job Description
Join our dynamic team at Harbor View Medical Group as a Receptionist and become the welcoming face of our healthcare practice! We're seeking a professional, compassionate individual to manage our front desk operations with exceptional customer service. This role is perfect for someone who thrives in a fast-paced environment and values making a positive first impression. Enjoy competitive pay, comprehensive benefits, and a supportive workplace culture focused on patient care and professional growth. If you're ready to launch your administrative career in a thriving Long Beach medical facility, apply today!
Responsibilities
- Greets patients, visitors, and staff with warm professionalism
- Manages multi-line phone system and routes calls efficiently
- Schedules patient appointments using electronic health records system
- Handles patient registration and intake procedures
- Maintains clean, organized reception area and waiting space
- Processes incoming/outgoing mail and packages
- Performs basic administrative tasks including data entry and filing
- Assists with patient billing inquiries and insurance verification
Qualifications
- High school diploma or equivalent required
- Minimum 1 year receptionist or customer service experience
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional verbal communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Basic knowledge of medical terminology preferred
- Professional appearance and positive demeanor