Job Description
Join our award-winning healthcare team as a Front Desk Receptionist! We're seeking a warm, professional individual to be the first point of contact for our patients and visitors. This role offers competitive pay, comprehensive benefits, and opportunities for growth in a supportive environment.
At Sacramento Medical Center, we value exceptional customer service and attention to detail. You'll be instrumental in creating positive patient experiences while supporting our administrative operations. If you thrive in fast-paced settings and want to make a meaningful impact, apply today!
Responsibilities
- Manage patient check-in/out processes with efficiency and accuracy
- Answer multi-line phone system and route calls appropriately
- Schedule appointments using electronic health records (EHR) systems
- Collect and verify patient information and insurance details
- Coordinate with clinical staff to ensure smooth patient flow
- Maintain organized reception area and waiting space
- Handle confidential patient information with HIPAA compliance
Qualifications
- High school diploma or equivalent required
- 1+ years of receptionist or customer service experience
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Ability to multitask in a fast-paced medical environment
- Basic knowledge of medical terminology preferred
- Positive attitude with problem-solving aptitude