Job Description
Join our dynamic healthcare team as a Receptionist and become the welcoming face of Premier Medical Group! We're seeking a polished professional to manage our front desk operations with exceptional customer service and administrative precision. This pivotal role combines patient interaction, scheduling coordination, and office management in a fast-paced medical environment.
Our ideal candidate thrives in multitasking situations, maintains composure under pressure, and embodies our commitment to patient-centered care. Enjoy competitive compensation, comprehensive benefits, and a supportive culture that values professional growth. If you're passionate about creating positive first impressions and contributing to seamless healthcare delivery, we encourage you to apply today!
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Coordinate multi-specialty appointment scheduling across 15+ providers
- Handle high-volume phone calls while maintaining professional communication standards
- Process insurance verification and manage digital medical records
- Oversee office inventory and supply procurement for 10+ departments
- Collaborate with billing department on patient account inquiries
- Maintain HIPAA compliance in all patient interactions
- Train new front desk staff on operational protocols
Qualifications
- 3+ years of medical receptionist or front desk experience
- Proficiency in Epic EMR and scheduling software
- Exceptional phone etiquette and conflict resolution skills
- Expertise in medical terminology and insurance verification
- Advanced Microsoft Office Suite capabilities
- Ability to multitask 8+ concurrent responsibilities
- Strong attention to detail with 99% data accuracy
- California BLS certification preferred