Job Description
Join our dynamic team at Prime Relocation Solutions as a Part-Time Relocation Assistant and make a meaningful impact on individuals transitioning to Richmond, VA! We're seeking a compassionate and organized professional to guide newcomers through their relocation journey. This role offers flexible hours (20-25 hrs/week) and includes comprehensive relocation assistance benefits for qualified candidates. Help newcomers settle into their new community with confidence while enjoying Richmond's vibrant culture and affordable living.
Responsibilities
- Coordinate relocation logistics including housing searches, school enrollment, and utility setup
- Provide personalized orientation sessions on Richmond neighborhoods, amenities, and local services
- Assist with visa processing and immigration documentation for international clients
- Manage relocation budgets and expense reimbursements using proprietary software
- Build partnerships with local vendors to offer exclusive relocation perks
- Conduct post-move follow-ups to ensure client satisfaction and address concerns
- Maintain detailed relocation databases and progress tracking systems
Qualifications
- Minimum 2 years in relocation coordination, customer service, or related field
- Exceptional knowledge of Richmond, VA housing markets and community resources
- Proficiency in relocation software (e.g., ReloQuest, TRC Global)
- Valid driver's license with clean record for client transportation
- Bilingual candidates (English/Spanish) strongly preferred
- Certified Relocation Professional (CRP) designation a plus
- Ability to work flexible hours including occasional evenings/weekends
- Strong problem-solving skills with attention to detail