Job Description
Are you a tech-savvy problem solver looking for flexible work opportunities in Ohio? Apex Digital Solutions is urgently hiring a Part-Time IT Support Specialist to join our growing team.
We are seeking a dedicated professional to provide top-tier technical assistance to our clients. This role offers a great work-life balance with competitive pay and a dynamic work environment.
Responsibilities
- Provide tier 1 and tier 2 technical support for hardware and software issues.
- Troubleshoot network connectivity problems and resolve user inquiries efficiently.
- Perform routine maintenance on computer systems and peripherals.
- Assist in the setup and configuration of new workstations and devices.
- Maintain accurate records of all technical issues and resolutions.
- Collaborate with the senior IT team to improve support processes.
Qualifications
- High school diploma or equivalent; Associate degree in Information Technology preferred.
- 1+ years of experience in IT support or a related technical field.
- Strong knowledge of Windows operating systems and Microsoft Office Suite.
- Excellent communication and customer service skills.
- Ability to work independently and manage time effectively in a part-time schedule.
- Valid driver's license and reliable transportation (for occasional on-site visits).