Job Description
Join our diverse, inclusive team at Global Horizons Solutions Inc. in downtown Chicago! We're seeking enthusiastic part-time Customer Service Associates fluent in English and other languages to support our international clientele. Enjoy a welcoming environment where cultural differences are celebrated, with flexible scheduling and visa sponsorship support. No prior experience required—comprehensive training provided!
Responsibilities
- Provide multilingual customer support via phone, email, and chat
- Assist clients with product inquiries and order processing
- Resolve complaints with empathy and cultural sensitivity
- Collaborate with global teams across time zones
- Maintain accurate customer records in CRM systems
- Participate in quarterly cultural exchange workshops
Qualifications
- Fluency in English plus one additional language (Spanish, Mandarin, Arabic, etc.)
- Legal authorization to work in the US (visa sponsorship available)
- High school diploma or equivalent
- Basic computer proficiency with MS Office
- Exceptional cross-cultural communication skills
- Ability to work flexible shifts including weekends
- Positive attitude with strong problem-solving abilities