Job Description
Are you looking for a rewarding role where you can make an impact while enjoying your nights? Apex Logistics & Tech Solutions is seeking a dedicated Night Shift IT Support Specialist to join our Columbus, OH team. We offer a competitive salary and a quiet work environment where you can thrive without the daily office distractions.
As part of our 24/7 operations, you will play a critical role in maintaining our digital infrastructure and ensuring our team stays productive around the clock. If you are detail-oriented and enjoy solving technical challenges in a calm atmosphere, we want to meet you.
Responsibilities
- Provide Tier 2 technical support and troubleshooting for internal hardware and software during night operations.
- Monitor server health, network performance, and system alerts to ensure 99.9% uptime.
- Respond to and resolve incoming help desk tickets in a timely and professional manner.
- Perform routine hardware installations, patch management, and software updates.
- Conduct security audits and data backups to protect company assets during off-hours.
- Collaborate with the day shift team to hand over critical issues and maintain documentation.
Qualifications
- Associate’s degree in Computer Science, Information Technology, or a related technical field.
- CompTIA A+ or Network+ certification is highly preferred.
- Minimum of 2 years of professional experience in IT support or help desk roles.
- Proven ability to work rotating night shifts and weekends.
- Strong understanding of Windows and Linux operating systems.
- Excellent problem-solving skills and attention to detail.