Job Description
Launch your tech career with TechNova Solutions! We're seeking passionate entry-level IT Support Specialists to join our dynamic team in Manchester. This is your gateway to hands-on experience with cutting-edge technology while providing essential support to our diverse clientele. Benefit from mentorship from industry veterans and structured career progression in a collaborative, innovation-driven environment.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document IT procedures and maintain accurate service logs
- Collaborate with senior team members on system upgrades and projects
- Deliver user training on new technologies and processes
- Monitor system performance and identify potential security risks
Qualifications
- Relevant degree or certification in IT/Computer Science or equivalent experience
- Basic understanding of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and troubleshooting abilities
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Proactive attitude toward learning new technologies