Job Description
Join our prestigious J1 Visa Trainee Program at The Roosevelt New Orleans, a Waldorf Astoria Hotel. This immersive 12-month opportunity offers hands-on training in luxury hospitality operations while providing competitive compensation and cultural exchange. Perfect for international graduates seeking career advancement in the heart of New Orleans' vibrant tourism industry.
Responsibilities
- Shadow senior management across front desk, concierge, and event operations
- Assist in guest experience optimization and service recovery protocols
- Participate in revenue management and occupancy strategy sessions
- Coordinate with international team members to enhance cross-cultural service standards
- Complete rotational assignments in food & beverage and event management
- Develop and present a capstone project on operational improvements
- Maintain compliance with J1 program requirements and documentation
Qualifications
- Bachelor's degree in Hospitality, Tourism, or Business Management
- Minimum 1 year relevant work experience in hospitality
- Fluent English proficiency (written and verbal)
- Valid J1 Visa sponsorship eligibility (non-immigrant status)
- Strong interpersonal and cross-cultural communication skills
- Proficiency in Opera PMS and Microsoft Office Suite
- Ability to work flexible hours including weekends and holidays